ODBC trace

To help us diagnose problems that AQT may be experiencing, you may be asked to switch on a detailed ODBC trace.

You do this by:

• Sign on to your database
• Select Options > Diagnostics and check ODBC trace
• Repeat the steps that reproduce the problem
• Switch off the trace

The ODBC trace will have a significant impact on performance, so leave it switched on only for as long as you need in order to reproduce the problem.

The ODBC trace file can be very large. Please zip it before sending it to us!